Connecting to Freshdesk
This guide will explain how to install the oFlow Freshdesk app.
- Have an active oFlow account which has been linked to Linnworks.
- Have an active Freshdesk plan.
- Log into Freshdesk.
- Goto admin > apps.
- Click get more apps and search for oFlow.
- Click install. Freshdesk will now ask for an API key.
- To get your API key - go into the oFlow settings by clicking here. Select Freshdesk as your help desk and copy the API key
- Go back to Freshdesk and paste your API key.
- Freshdesk and oFlow are now connected.
Customise your help desk app
You can adjust what you want and do not want to see from the oFlow settings page.